Ms. Gomathy

Skill:

Greet everyone with a smile and a kind word. Along with my sharp listening abilities. Some examples include juggling multiple phone lines; face-to-face contact with patients, Over-seas patient handling with good communication skills. Organize key contacts with mobile numbers always have them at my fingertips. Ability to maintain good relationship with Patient’s at all level of the organization.

Additional Qualification : Typing in Lower and Higher Grade passed in English with Distinction
Educational Qualification: MCA completed in TNOU

Career :

Experienced in Front Office Executive with sound knowledge of using office equipment like scanner, fax and photocopy machines etc. Technical sound knowledge of modern computer applications. Warm and friendly behaviour which proves to be an assent in receiving and greeting Patient’s form the Reception Area.

Previous Experience:

  • Organization name : Vijaya Hospital,
    Role/Designation : Receptionist (Vascular Dept, Physio. Dept, Neuro. Dept)
    Duration : From Dec 2009 to May 2011
    Duties and Responsibilities : Appointment schedule, maintaining patient data in software
  • Organization name : Getit Infoservices Pvt Ltd.,
    Role/Designation : Sr. Sales Co-Ordinator(All Over Tamil Nadu)
    Duration : From July 2011 to Nov 2012
    Duties and Responsibilities: Work in ERP, EDMS, G-Lifeline, Getit.in (Online), Co-ordinating with RM
  • Organization name : Miot Hospital
    Role/Designation : Ward Secretary (handling with Over-seas patient)
    Duration : From Sep 2014 to Sep 2015
    Duties and Responsibilities: Handling with Over-seas patient

Present Working:

Organization name : Best Laser Dental Clinic and Implant Centre
Role/Designation : Front Office Executive

Duties and Responsibilities :

A perform basic “gate keeping” and organization. Communication of messages, receiving phone calls, transferring calls, using judgment calls regarding nature of organization and urgency of situation. Data entry duties depending on the task set. Assisting the office maintenance team in organization and repair of office equipment. Responsible for maintaining organization confidential records. In charge of international patient receiving in the airport.